General about Users & API Keys

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Netmore Connect provides two distinct ways to access and interact with the platform: through Users and API Keys. Each serves a different purpose, suited for different types of access and integration needs.

User

Users are human-operated accounts intended for interactive use via the web-based user interface (UI).

Key Characteristics:

  • Login using a username and password

  • Can access the Netmore Connect UI

  • May use OTP (Two-Factor Authentication) for added security

  • Can receive email notifications (e.g., disturbances, release notes)

API Keys

API Keys are system-generated credentials used to programmatically access the REST API.

Key Characteristics:

  • Created through the UI under a specific customer context

  • Used to generate API tokens (via OAuth-like flows or static headers)

  • Cannot log in to the UI

  • Do not expire unless manually revoked or deleted

  • Can be scoped by customer for access isolation

  • Stored securely in the platform backend