Customer

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The Customer Detail Page provides an in-depth view and configuration options for the selected customer or sub-customer. This is the central place for managing customer-specific settings, resources, and permissions.

Side Navigation Panel

This panel contains links to various configuration and management modules tied to the selected customer:

  • Dashboard: Returns you to the overview dashboard for the customer.

  • Common Info: Shows core metadata like customer ID, creation date, and update history.

  • LoRaWAN Info: Displays LoRaWAN-specific settings related to the customer.

  • LoRaWAN Device Profiles: Manage device profile templates used by devices under this customer. A Detailed Explanation can be found on the Device Profiles Page

  • Device Groups: View or manage logical groupings of devices.

  • Gateway Groups: View or manage gateway groupings under this customer.

  • Sub-customers: Manage child organizations or entities under this customer.

  • Users: View and manage users assigned to this customer.

  • API Keys: Generate or manage API keys for programmatic access.

  • Export Configs: Set up export targets (e.g., HTTP, MQTT) for device data. A detailed explanation can be found on the Export Config page in the developer guide.

  • Export Config Groups: Combine multiple export configs and apply them to specific devices.  A detailed explanation can be found on the Export Config page in the developer guide.

  • Audit Log: Review logged platform activity for traceability and security audits.

  • Customer Admin: Delegate administrative access and manage high-level permissions. A detailed explanation can be found on the Customer Admin Permission page in the developer guide.