---
title: "One Time Password (OTP)"
slug: "one-time-password-opt"
updated: 2025-06-27T07:15:32Z
published: 2025-06-27T07:15:32Z
canonical: "docs.connect.netmoregroup.com/one-time-password-opt"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.connect.netmoregroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# One Time Password (OTP)

### **What is OTP?**

OTP (One-Time Password) is an additional layer of security used during the login process. When OTP is enabled for a user, they are required to provide a temporary verification code — typically generated via an authenticator app — in addition to their usual username and password. This helps prevent unauthorized access even if login credentials are compromised.

### When and How to Enable OTP You can enable OTP in two ways:

- **Enabling OTP Requirement on Customer Permission** On **Customer > Customer Admin** panel, you can enable this, however only **Customer Admin** can enable this. For more detail explanation you can see it [here](/netmore-connect/docs/customer-admin-permission#require-otp-for-new-users)

![](https://cdn.document360.io/58c1b868-b36b-492e-aea3-32180613f31f/Images/Documentation/image(108).png)

- **After User Creation:** Navigate to the user’s profile and click the **Edit** button. In the edit view, you can enable or disable OTP at any time.

![](https://cdn.document360.io/58c1b868-b36b-492e-aea3-32180613f31f/Images/Documentation/image(107).png)