---
title: "General about Users & API Keys"
slug: "general-about-users-api-keys"
updated: 2025-06-13T08:05:01Z
published: 2025-06-13T08:05:01Z
canonical: "docs.connect.netmoregroup.com/general-about-users-api-keys"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.connect.netmoregroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# General about Users & API Keys

Netmore Connect provides two distinct ways to access and interact with the platform: through **Users** and **API Keys**. Each serves a different purpose, suited for different types of access and integration needs.

## User

**Users** are human-operated accounts intended for interactive use via the web-based user interface (UI).

Key Characteristics:

- **Login** using a **username and password**
- Can access the **Netmore Connect UI**
- May use **OTP (Two-Factor Authentication)** for added security
- Can receive **email notifications** (e.g., disturbances, release notes)

## API Keys

**API Keys** are system-generated credentials used to programmatically access the **REST API**.

Key Characteristics:

- Created through the UI under a specific **customer context**
- Used to **generate API tokens** (via OAuth-like flows or static headers)
- **Cannot log in to the UI**
- **Do not expire** unless manually revoked or deleted
- Can be **scoped** by customer for access isolation
- Stored securely in the platform backend