Customer Glossary

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UI name

API field

Description

Category

Name

name

The display name of the customer or sub-customer.

common

Customer ID

customerId

A unique identifier assigned to the customer.

common

Created

created

Timestamp of when this customer entry was created.

common

Created By

createdBy

The user who created the customer entry.

common

Last Updated

lastUpdated

Timestamp for the last time this customer record was modified.

common

Last Updated By

lastUpdatedBy

The user who made the last change.

common

Device Groups

deviceGroups

The number of device groups associated with the customer.

common

Sub-customers

subCustomers

Number of sub-customer accounts linked to this customer.

common

Exports

exports

The number of exports initiated by this customer.

exports

Accesses Granted

access

Number of users or systems that have been given access to this customer's data.

common

Allow Device Groups

allowDeviceGroups

Allows the sub-customer to organize devices into groups.

common

Allow Gateway Groups

allowGatewayGroups

Allows use of gateway grouping.

common

Allow Sub-customers

allowSubCustomers

Allows this sub-customer to create their own sub-customers.

common

Require OTP for New Users

requireTOtp

If enabled, OTP is enforced during user account creation.

common

Operator

lora.operator

Grants this sub-customer operator-level privileges (typically for resellers or technical partners).

lora

Valid Network Servers

lora.validNetworkServers

Lists the LNS (LoRaWAN Network Servers) the customer or sub-customer can use.

lora

Default Network Server

lora.defaultNetworkServerId

The primary server used for LoRaWAN traffic routing (pre-selected for device creation).

lora

Valid Frequency Plans

lora.gateways.validFrequencyPlans

Lists the frequency plans available to this customer or sub-customer.

lora

Default Frequency Plan

lora.gateways.defaultFrequencyPlan

Automatically applies this frequency plan unless changed.

lora

Public Coverage

lora.gateways.publicCoverage

Indicates whether the tenant supports public LoRaWAN gateway access.

lora

Valid Products

lora.devices.validProducts

Choose which product profiles the customer or sub-customer can use.

lora

Default Product

lora.devices.defaultProductId

Sets the product profile that will be pre-filled during device provisioning.

lora

Default Channel Plan

lora.devices.defaultChannelPlan

Defines the LoRaWAN channel plan for communication.

lora

Default RX1 Delay

lora.devices.defaultRx1Delay

Specifies downlink timing after an uplink is received (important for device timing sync).

lora