UI name | API field | Description | Category |
|---|---|---|---|
Name |
| The display name of the customer or sub-customer. | common |
Customer ID |
| A unique identifier assigned to the customer. | common |
Created |
| Timestamp of when this customer entry was created. | common |
Created By |
| The user who created the customer entry. | common |
Last Updated |
| Timestamp for the last time this customer record was modified. | common |
Last Updated By |
| The user who made the last change. | common |
Device Groups |
| The number of device groups associated with the customer. | common |
Sub-customers |
| Number of sub-customer accounts linked to this customer. | common |
Exports |
| The number of exports initiated by this customer. | exports |
Accesses Granted |
| Number of users or systems that have been given access to this customer's data. | common |
Allow Device Groups |
| Allows the sub-customer to organize devices into groups. | common |
Allow Gateway Groups |
| Allows use of gateway grouping. | common |
Allow Sub-customers |
| Allows this sub-customer to create their own sub-customers. | common |
Require OTP for New Users |
| If enabled, OTP is enforced during user account creation. | common |
Operator |
| Grants this sub-customer operator-level privileges (typically for resellers or technical partners). | lora |
Valid Network Servers |
| Lists the LNS (LoRaWAN Network Servers) the customer or sub-customer can use. | lora |
Default Network Server |
| The primary server used for LoRaWAN traffic routing (pre-selected for device creation). | lora |
Valid Frequency Plans |
| Lists the frequency plans available to this customer or sub-customer. | lora |
Default Frequency Plan |
| Automatically applies this frequency plan unless changed. | lora |
Public Coverage |
| Indicates whether the tenant supports public LoRaWAN gateway access. | lora |
Valid Products |
| Choose which product profiles the customer or sub-customer can use. | lora |
Default Product |
| Sets the product profile that will be pre-filled during device provisioning. | lora |
Default Channel Plan |
| Defines the LoRaWAN channel plan for communication. | lora |
Default RX1 Delay |
| Specifies downlink timing after an uplink is received (important for device timing sync). | lora |
Customer Glossary
- Published on Oct 1, 2025
- 1 minute(s) read
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