---
title: "Customer - Customer Admin"
slug: "customer-admin-permission"
updated: 2025-10-28T10:12:11Z
published: 2025-10-28T10:12:11Z
canonical: "docs.connect.netmoregroup.com/customer-admin-permission"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.connect.netmoregroup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer - Customer Admin

![](https://cdn.document360.io/58c1b868-b36b-492e-aea3-32180613f31f/Images/Documentation/image(341).png)

On the customer navigation pane, there is a tab called **Customer Admin**. This section allows administrators to manage customer-specific settings, permissions, and configurations. This permission can only be seen by the **Customer Admin Role** and can only be changed by the **Customer Admin Role** with access to the Parent Customer

### **Allow Device Groups**

- **Definition**: Grants access to manage and organize devices into groups.
- **Usage**: Useful for applying bulk actions, simplifying UI visibility, and managing permissions across large device fleets.
- **Effect**: Enables grouping based on region, model, function, or customer segments.

### **Allow Gateway Groups**

- **Definition**: Allows users to manage groups of gateways, similar to device groups but specific to gateway nodes.
- **Usage**: Facilitates management of LoRaWAN gateways or other aggregating devices.
- **Effect**: Essential for scenarios where gateways serve multiple devices or locations

### **Allow Sub-customers**

- **Definition**: Enables the creation and management of nested customer accounts under a primary customer.
- **Usage**: Used in multi-tenant environments or where resellers manage their own clients.
- **Effect**: Supports hierarchical access control and customer segmentation.

### **Require OTP for New Users**

- **Definition**: Enforces one-time password (OTP) verification during the initial login or sign-up process.
- **Usage**: Adds a security layer to prevent unauthorized access to newly created accounts.
- **Effect**: When enabled, new users must complete OTP verification via email/SMS before gaining access.

## **Editability Overview**

Each section on this configuration page includes a ![](https://cdn.document360.io/58c1b868-b36b-492e-aea3-32180613f31f/Images/Documentation/image(337).png)icon bottom part of each section. Clicking this icon allows authorized users to **edit the parameters** listed in that section.